It's in our products and our people
From the superiority of the materials, manufacturing technologies and production processes we use at our headquarters in Northern Ireland, right through to the quality and expertise of our applications engineers and sales teams. Of course these are easy claims to make, but a closer look at our class-leading products, satisfied customers and official accreditations suggests we're doing something right.
ISO 9001:2008 accreditation is the industry-standard quality assurance guarantee, and a fair reflection of the consistency and integrity of our manufacturing operations as well as our administrative processes and controls.
Smiley Monroe is committed to actively promoting and achieving a high standard of health & safety management and performance throughout all its operations. The company regards the effective management, promotion and implementation of health, safety and welfare systems to be at least equal in importance to all its other business activities. All arrangements for health, safety and welfare will take into account their effect in relation to employees, customers and members of the general public.
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Quality Management System  |
Health & Safety Management System 
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Download our Employers Liability and Public Liability Insurance Certificate
Download our Health, Safety and Welfare Policy
It all begins with research through interaction - interacting with our customers every single day, gaining insights that help us identify opportunities for innovation and how to better serve and communicate with them. It's about harnessing the vast expertise that lies beyond your own four walls to identify and transfer new ideas and technologies in existing and emerging industries.
Along with the world renowned Polymer Processing Research Centre (PPRC) at Queen’s University Belfast (QUB) and leading-edge suppliers, we invest in long-term relationships based on mutual growth and mutual trust.
PPRC is a multi-disciplinary research group with the expertise and facilities required to meet the priorities of the polymer industry and to carry out both fundamental and applied research in polymer processing. We think of the Centre as an extension of our own belt testing lab and we’d be happy to arrange a tour for you on your next visit to Smiley Monroe, on your way to or from George Best Belfast City Airport.
Our roadmap for achieving ISO 14001 – this demonstrates our commitment to an environmental policy covering everything from responsible waste disposal to our choice of non-harmful raw materials and safety-conscious manufacturing processes. An increasingly important consideration in today's manufacturing and commercial arena, our achievement of this standard will not only reflect our forward thinking, but it lends crucial added value to the operations and corporate reputations of our customers.
