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RELAX, YOU’RE IN SAFE HANDS

When you choose Smiley Monroe, you benefit from our unrivalled knowledge and technical expertise going right back to 1979, which has given us a unique appreciation of our customers’ specific requirements in the bulk materials handling and construction equipment manufacturing sectors.

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To stay responsive to the demands of an ever-changing, globally competitive marketplace, we’ve spent many years developing the right relationships with our customers and suppliers. In short, our success is built on long term partnerships, integrity, transparency and mutual trust.

As a family-run company, we are passionate about what we do and our customers tell us that we’re friendly and easy to do business with.

We’d like to show you how Smiley Monroe is right for your business – because we have the right people, the right products and the right service.

Global Reach

Our success story started almost forty years ago, when Smiley & Monroe was formed to provide a conveyor belt vulcanising service to local quarries.

FACTORY TOUR

We have worked hard to develop a company culture of putting the customer first.

Local Service

We offer our OEM customers vendor management of inventory (VMI) and just-in-time delivery, where we have a day-to-day presence on-site.

OUR PEOPLE

We have worked hard to develop a company culture of putting the customer first.

Vaughan Monroe

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Chris Monroe

Global Sales Director

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Tim Monroe

Marketing Director

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Jeremy Cross

GB Sales Manager

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Lorraine Sloan

Supply Chain Manager

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Stephen McConaghy

Quality Manager

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Yulia Black

Finance Manager

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Bill Martin

Technical Design Manager

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Anna Gamper

European Customer Support

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Ernest Maginnis

Health & Safety Manager

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OUR STORY

There have been many significant waypoints during the past 37 years as we endeavoured to grow the business into what it has become today. Below are a few of those key moments in our company’s history.

Company Founded

Smiley Monroe Ltd. founded by Mark Smiley & Vaughan Monroe.

1979

First Synthetic Screening Media

We start manufacturing synthetic screening media.

1984

Export into GB

We export our first orders into the GB quarry sector.

1986

Queens University R&D Partner

We become R&D Partner with the world renowned Polymer Processing Research Centre at Queens University, Belfast.

1996

Export to USA

Having developed trade links, we begin exporting our first rubber products to USA.

1997

UK Service Depot Opened

We establish a UK service depot in Leicester, England.

1999

ISO Accreditation

We achieve ISO 9001: 2000 Quality Management System accreditation.

2000

New Purpose-built HQ

Following significant investment we open a new purpose-built HQ in Lisburn for production of industrial rubber products & spliced conveyor belts.

2002

CNC Cut Rubber Parts

We invest in the installation of bespoke gasket cutting CNC equipment to meet market demand.

2003

OHSAS Accreditation

We achieve OHSAS 18001 Health and Safety accreditation.

2003

In-house Belt Testing Lab

Opened to ensure raw material conformity to DIN and ISO standards.

2007

We Celebrate 30 Years in Business

Celebrate 30 years in business, and upgrade accreditation to ISO 9001: 2008 & OHSAS 18001: 2007.

2009

smiley monroe india Launches

We open Smiley Monroe India in Hosur to serve as a regional hub for the area.

2012

Global Distribution Hub Opens

We officially open our new 200,000 Sq. Ft. Global Distribution Hub in Lisburn.

2014

Loading Dock Opens At Hub

Work is completed on a purpose-built freight container loading dock to facilitate safe and simple dispatch of finished products for international shipping.

2016